We operate an all-embracing quality assurance system that covers all aspects of our operation. This is focused on providing confidence that quality requirements will be fulfilled. Our focus, and our overriding priority at all levels, is that, ‘food is safe and what it says it is’.

Our quality assurance system is underpinned by a fully documented and integrated QMS. This clearly defines our activities and processes in detailed systems and procedures, with all the appropriate quality ‘controls’ that would be expected of a sophisticated and well-developed quality framework.

We have used the framework of recognised international standards to structure our approach to a quality service delivery outcome as we feel that this is the most logical way of building a quality system, and gives us and other stakeholders complete assurance in the robustness of the systems by virtue of external accreditation.

Quality assurance - BSI UKAS

Eville & Jones have attained accreditation/certification to a large number of quality standards. Some of which are now recognised as industry benchmarks and some set us apart from others in our field. All of these accreditations have clear benefits for our customers including high-level benefits such as assurance, confidence and risk management.

Quality assurance BSI quality management

ISO 9001:2015 Quality Management System

The supply and management of Official Veterinary Services to the Food Standards Agency. Statutory on-farm TB testing of cattle on behalf of APHA.

Consistently high-quality supply and management of services. Continuous improvement.

Quality assurance UKAS Inspection

ISO 17020:2012 Inspection Body

Statutory inspections. Red and white meat, slaughter and cutting. Inspection of animal welfare and hygiene in licensed red and white meat slaughterhouses.

Provides assurance of technically competent service and consistently reliable results. Demonstrates integrity, reliability, and technical competence as well as compliance with internationally recognised best practices.

Quality assurance BSI Occupational Health and Safety Management

OHSAS 18001:2007 Occupational Health & Safety Management System 

The supply and management of Official Veterinary Services to the Food Standards Agency. Statutory on-farm TB testing of cattle on behalf of APHA.

Demonstrates proper and effective management of H&S by Eville & Jones – clearly defined management system in place to identify and control health and safety risks.

Quality assurance - environmental management

ISO 14001:2015 Environmental Management System 

The supply and management of Official Veterinary Services to the Food Standards Agency. Statutory on-farm TB testing of cattle on behalf of APHA.

Assurance that the environmental impact of services is being measured and improved.

Quality assurance Information Security Management

ISO/IEC 27001:2013 Information Security Management System

Provision of Official Controls to UK Competent Authorities.

Assurance of the continual protection and improvement of the confidentiality, integrity and availability of information handled during the delivery of services.

Quality assurance BSI business continuity Management

ISO 22301:2012 Business Continuity Management System

The Provision of Official Veterinarians and Official Auxiliaries (Meat Hygiene Inspectors).

Demonstrates resilience of the supplier in the ongoing provision of services and a proactive approach to minimising the impact of incidents. Confidence that critical functions will be kept up and running during times of crises.

Quality assurance Investors in People

Investors in People Gold

We achieved IIP status in 1999. We then successfully received accreditation to the then ‘Recruitment and Selection’ and ‘Leadership and Management’ models before achieving IIP Silver under the revised IIP framework.

In 2018 we achieved IIP Gold status. This demonstrates that we are in the top 13% of UK IIP accredited employers for compliance with the IIP indicators. This benefits customers by increasing retention (and thus increasing front-line staff capability), providing further reassurance of the ethical employer status of its suppliers, and protect against reputational damage.

Quality assurance - Living Wage

Living Wage

The Living Wage Foundation offers accreditation to employers that pay the Living Wage. Living Wage is not the Government’s statutory minimum. It is a voluntary hourly rate, set independently and updated annually and is calculated according to the basic cost of living in the UK. We have also undertaken a full legal review of our employment practices.

Both of these mean that FSA is assured that Eville & Jones is an ethical and legally compliant employer and it will not face any criticism or reputational damage in any of our employment activities.

Quality assurance - Cyber Essentials

Cyber Essentials Plus

Cyber Essentials is a government-backed, industry supported scheme to help organisations protect themselves against common cyber-attacks. Although Eville & Jones are certified to ISO 27001 (Information Security Management Systems), which covers all aspects of information security management, we feel that this scheme is a useful complement to ISO 27001.

Clearly, information security is an issue that can create huge legal and reputational damage, as well as disrupting services, if the necessary safeguards and controls do not exist. We have held Cyber Essentials since before the start of the current contract and have recently achieved Cyber Essential Plus which includes an external vulnerability scan and is awarded by an external accreditation body.

Quality assurance FDQ

FDQ Approved Centre

Eville & Jones achieving status as an FDQ approved centre means that we have all the necessary policies, procedures, systems and resources in place to assure the quality and integrity of the qualifications and programmes that we provide to learners.